Privacy Policy

At the good products, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our website and services.

Information we collect

When you shop with us, we collect information you provide directly: name, email address, shipping address, and phone number for order fulfillment. If you create an account, we store your login credentials securely. When you submit a review or contact form, we collect the content you share.

How we use your information

We use your information to process and ship orders, send order confirmations and updates, respond to your inquiries, improve our products and services, and—with your consent—send occasional promotional emails about new arrivals and offers. We do not sell your personal data to third parties.

Payment information

Payments are processed securely through Razorpay. We do not store your full card number or CVV. Razorpay handles payment data in compliance with PCI-DSS standards. Your payment details never pass through our servers.

Cookies and analytics

We use cookies to remember your cart, keep you logged in, and improve your browsing experience. We may use analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use our site. These tools collect anonymised usage data. You can disable cookies in your browser settings, though some features may not work correctly.

Data retention

We retain order and account information for as long as needed to fulfil orders, handle returns, and comply with legal obligations. Contact form submissions may be retained for a limited period for customer service purposes.

Your rights

You have the right to access, correct, or delete your personal data. You can update your account details via your account settings or by contacting us. If you have questions or wish to exercise your rights, please contact us at hello@thegoodproducts.in.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

Questions? Contact us.